{"id":35,"date":"2021-02-05T12:17:35","date_gmt":"2021-02-05T12:17:35","guid":{"rendered":"http:\/\/bhamsupport.com\/?page_id=35"},"modified":"2021-06-21T12:30:57","modified_gmt":"2021-06-21T12:30:57","slug":"consumer-information","status":"publish","type":"page","link":"http:\/\/bhamsupport.com\/consumer-information\/","title":{"rendered":"Consumer Information"},"content":{"rendered":"
Only Buyers who have made an Order on the Platform can leave their review of the delivery and\/or the ordered Product(s).<\/p>\n
After each Order on the Platform, the Buyer may leave two types of review:<\/p>\n
The Buyer may share a review related to their delivery experience:<\/p>\n
The Buyer may share a review related to the characteristics and use of the Product.<\/p>\n
The Buyer who uploads one or more photographs on the Platform declares that they are the sole author and holder of the intellectual property rights attached to each photograph. The Buyer guarantees that the photograph does not infringe any intellectual property right or any other right of third parties.<\/p>\n
By uploading his\/her photograph on the Platform, the Buyer grants Bham Support the right to reproduce, represent, modify, adapt and exploit all or part of the photograph, by any technical and\/or digital means known or unknown to date, in any type of format.<\/p>\n
As a result of this transfer, Bham Support is in particular authorised to publicly exploit the photograph on the following media platforms:<\/p>\n
This transfer is granted free of charge and non-exclusively, for the entire world and for the entire legal duration of the intellectual property rights as from the uploading of the photograph by the Buyer.<\/p>\n
The Buyer may leave a review by :<\/p>\n
Only reviews of the purchased Product(s) are published on the Platform.<\/p>\n
Reviews are displayed in chronological order, from the most recent to the least recent.<\/p>\n
Bham Support wants to encourage users to submit reviews on the Products offered on the Platform. Bham Support therefore offers some of its Buyers the benefit of a gift voucher to be redeemed on a future order when they leave a review on the Platform.<\/p>\n
The publication of these reviews shall be accompanied by the words\u00a0“Review obtained in exchange for a promotional offer”.<\/i><\/p>\n6. Are reviews of the purchased Product(s) monitored and can they be withdrawn?<\/h3>\n
Reviews are published directly on the Platform.<\/p>\n
Reviews may be withdrawn by Bham Support in the following cases :<\/p>\n
Sellers may contact Bham Support to have a Buyer’s review removed in the cases identified above. Sellers must justify why they want a review to be removed. Bham Support reserves the right to refuse these removal requests.<\/p>\n
When a review is removed from the Platform, Bham Support shall notify the Buyer about this removal. Bham Support shall inform Buyers whose review has not been published of the reasons for its rejection.<\/p>\n
Bham Support may contact the author of the review at any time.<\/p>\n
Buyers may change their reviews in their Personal Account. Buyers must identify the order for which they wish to change their review.<\/p>\n
To change the review of a Product, the Buyer must click on the button “Change product rating and\/or delivery rating”<\/p>\n","protected":false},"excerpt":{"rendered":"
Reviews posted by Buyers 1. Who can leave a review? Only Buyers who have made an Order on the Platform can leave their review of the delivery and\/or the ordered Product(s). 2. What type of review can a Buyer leave? After each Order on the Platform, the Buyer may leave two types of review: A […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\n